HostVentures
Testimonials
"I can't recommend HostVentures enough for hosting. We've been with them for several years and they're the only hosting company with whom we haven't grown frustrated after a few months. They're responsive, accommodating, and understanding of all our issues. The guys who run it are so dedicated to us it's crazy. HostVentures serves as a consultant to us on anything server or code-related we need help with."
Jakob
Virtual Web Hosting
Support Frequently Asked Questions
Account Information
Login Here to manage your account.
The Control Panel
Once you are logged in to your account, a list of domains under the topic "Your Hosted Domains". Click on the domain name to go to the control panel where you will be able to do such things as setup emails accounts, ftp accounts, and control all the hosting options for your site.
You can view the control panel manual here, or if you prefer you can download the html for offline viewing. Within the manual we recommend that you read Chapters IV and V, . CLIENT-LEVEL ADMINISTRATION and DOMAIN-LEVEL ADMINISTRATION.
Uploading Your Site
You can download and upload files to your site using FTP (File Transfer Protocol) which is available on all operating systems, including Windows. Many products for web development, such as Microsoft FrontPage, Macromedia Dreamweaver and HomeSite, include FTP upload capabilities. The login you provided during sign up is used to log into you site and exchange files between your computer and the server where your site is hosted.
For example, to ftp to your site, you would specify your domain name, your domain login and your domain password in the ftp program of your choice.
Instant Site Access
Once your domain's name servers are set to point to our name servers (this is specified when you purchase hosting with us), it may take up to 2 days to propagate this information to DNS servers around the world. Until this point or in case you want to test your site prior to point it to your new location, your domain will not be accessible via the domain's name. Please refer to Viewing Your Site for information about testing your site immediately, prior to pointing your domain's name servers to our name servers.
Login Information
In case you forget your login, the login page has a reminder function. Please enter the email address in the specified location you registered with and you will be sent a password reminder.
File Locations on Server
httpdocs - place web content in this directory
httpsdocs - place secured web content in this directory - in order to create this directory, you need to
go to "hosting" in the control panel for your domain, select "Next", and select the "SSL Support" checkbox.
cgi-bin - place cgi content in this location
web_users - location where individual FTP accounts are setup
logs - this is where you will find you access and error log files
SecuredPages.net FTP Login Information
If you purchased SecuredPages.net account, your login to that account is your domain login plus the characters "ssl", all lower case. For example, if your login is barnie, your SecuredPages.net login is barniessl. You can FTP to your account with the command: ftp securedpages.net, and proceed to upload your secure files.